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Last Updated: Sep 9. 2025

Dialpad

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About the Company

Dialpad is an AI-powered customer intelligence platform revolutionizing the way teams collaborate. By combining advanced AI technologies like contact centers, sales, voice, meetings, and messaging into one unified workspace, it enables businesses to enhance productivity, customer satisfaction, and real-time insights. Trusted by thousands of innovative brands, Dialpad helps teams of all sizes streamline communication and customer support. Clients include WeWork, Uber and Motorola Solutions, supported by top investors like Andreessen Horowitz and Salesforce Ventures. Dialpad’s mission is to transform global collaboration, offering innovative products that integrate communication tools into one seamless experience. The company fosters a culture driven by values like integrity, innovation, and continuous improvement, empowering teams to perform their best work from anywhere. Through initiatives like Dialpad for Good, the company supports over 650 businesses with programs for startups, Black founders, and nonprofits, further solidifying its commitment to positive social impact.

Overall Details
Employees

Employees:

250+

Headquarters

Headquarters:

San Ramon, United States

Established

Established:

2011

Use Cases

Transform your business with Dialpad Ai, an all-in-one communication app that enables teams to call, message, and meet seamlessly. With AI-powered recaps, mobile and desktop apps, and integrations like Salesforce, Dialpad enhances collaboration, security, and productivity.

Dialpad offers a next-gen support and contact center solution with AI-powered tools for exceptional customer experiences. It empowers agents with real-time guidance, improves manager efficiency, and boosts productivity with features like sentiment analysis and AI Scorecards.

Dialpad Sell accelerates the sales cycle with AI-powered tools like custom playbooks, real-time assist cards, and automated grading. It helps agents close deals faster, improve consistency, and receive instant coaching, all while streamlining communication and minimizing tech complexity.

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Founder(s) Details

Craig Walker-founder-Dialpad

Craig Walker

Founder

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