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Last Updated: Jul 7. 2025

Realfast

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About the Company

Realfast.ai offers a cutting-edge solution that integrates autonomous AI agents within Salesforce through its platform, Agentforce. This integration enables businesses to enhance efficiency and achieve better returns on investment by automating various functions across Salesforce's Service, Sales, and Marketing Clouds.​ In the Service Cloud, Realfast.ai's AI agents provide 24/7 support, automating case resolutions and ensuring consistent customer service without the limitations of human availability. This continuous support helps in promptly addressing customer issues, thereby improving satisfaction and loyalty.​ Within the Sales Cloud, the AI agents automate prospecting activities, offer real-time coaching to sales representatives, and expedite deal cycles. By handling repetitive tasks and providing timely insights, these agents allow sales teams to focus on strategic engagements, leading to increased productivity and higher conversion rates.​ For the Marketing Cloud, Realfast.ai's AI agents optimize campaigns and personalize customer journeys at scale. They analyze customer data to tailor marketing efforts, ensuring that communications are relevant and engaging, which enhances campaign effectiveness and fosters stronger customer relationships.​ Realfast.ai positions itself as an AI-native Salesforce implementation partner with over 15 months of experience in developing custom AI agents for Salesforce. This expertise ensures that businesses can seamlessly integrate AI capabilities into their Salesforce environment, driving efficiency and maximizing return on investment.​ By leveraging Realfast.ai's autonomous AI agents, businesses can transform their operations across service, sales, and marketing functions, leading to improved performance and a competitive edge in the market.​

Overall Details
Employees

Employees:

10-19

Headquarters

Headquarters:

Sandakan, Singapore

Established

Established:

2022

Use Cases

Traditional data analysis involves multiple dashboards, leading to inefficiencies. Realfast.ai simplifies this with conversational data access. An account manager can ask the AI for key metrics, like transaction trends or support issues, and get instant insights. This streamlines data access, reduces cognitive load, and enhances decision-making.

Writing unit tests for Salesforce Apex is time-consuming. Realfast.ai's AI agents generate tests in minutes, achieving 96% code coverage. A developer refines them in 30 minutes instead of 6-8 hours. This boosts efficiency, ensures code quality, and frees time for complex tasks.

Realfast.ai's AI agents provide 24/7 customer support, automating case resolutions for faster responses and improved satisfaction. This frees human agents to focus on complex issues, enhancing service efficiency.

Realfast.ai's agents automate prospecting, provide real-time coaching, and speed up deals, boosting sales productivity and conversions.

In marketing, Realfast.ai's agents optimize campaigns and personalize customer journeys at scale. They analyze customer data to tailor marketing efforts, ensuring communications are relevant and engaging. This personalization enhances campaign effectiveness and fosters stronger customer relationships.

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Founder(s) Details

Sidu Ponnappa-founder-Realfast

Sidu Ponnappa

Founder and CEO

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Aakash Dharmadhikari-founder-Realfast

Aakash Dharmadhikari

Founder

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Steve Sule-founder-Realfast

Steve Sule

Founder

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