Ubicentrex is a platform that offers user-friendly software and telephony services for all call centers and helplines to meet the evolving needs of customers. From customizable call scripts that adapt to different prospects to email campaigns with personalized templates, Ubicentrex ensures that customer interactions are streamlined and effective. Furthermore, Ubicentrex's intelligent predictive dialer increases agent productivity by automating call scheduling, while a user-friendly IP telephony system centralizes all calls in one interface for easy management. Ubicentrex also has a mobile app that provides key features such as scheduling and supervision tools on the go. Ubicentrex's robust statistics and filtering system allows businesses to retrieve accurate data for specific calls or clients, providing insights for optimization. The platform also includes an integrated billing solution, enabling businesses to invoice clients directly based on call duration, packages, or tiered pricing. With its flexible and customizable invoicing capabilities, Ubicentrex ensures that your billing structure aligns with your business model, making it easier to manage finances and client relationships.
Hourly Rate(INR):
NA
Budget(INR):
NA
Hourly Rate(USD):
$25 - $49
Budget(USD):
$1000+
Employees:
50-249
Headquarters:
Strasbourg, France
Established:
2009
Services Provided
Direct Inward Dialing (DID) enables you to reach an internal extension within an organization or administration directly from an external phone line, without the need for an intermediary. This includes the use of foreign geographic numbers or mnemonic codes.
WebRTC facilitates real-time communication through the use of a straightforward web page, enabling users to work from any location across the globe.
Ubicentrex offers a customizable softphone/IP telephony solution that enables users to make and receive calls from their computer with one click. Ideal for remote or office work, it features easy setup and a seamless interface for managing calls. The omnichannel platform supports text messages, appointment notifications, IVR, click-to-call, file retrieval, and advanced call routing features, providing a mobile solution for businesses in demanding industries.
Ubicentrex offers a powerful telephony solution to enhance telemarketing success and productivity. With features like automatic dialing, instant access to contact info, appointment scheduling, DID numbers, call scripts, and predictive dialing, it streamlines cold calling and teleprospecting. Supervisors can monitor campaigns in real-time, analyze trends, and provide coaching through whisper functionality.
Ubicentrex offers a comprehensive IP telephony solution with seamless installation and management. Features include clear calls, call recording, caller recognition, scalable IP Phones, and Computer-Based Telephony for efficient call handling, VIP management, and GDPR compliance.
Founder(s) Details
Nicolas BROCHARD
CEO
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